When securing insurance for customers, the goal should be maximum coverage for minimal dollars. However, many agencies have barriers that prevent that from happening. We set out to create an insurance brokerage company unlike any other. We started by tearing those barriers down. When I first entered the business world, it was common knowledge that success in sales was achieved by providing customers with superior service and products. That is how you earned loyal, life time customers. That's what everyone wanted. Times have changed, and not all change is good. As the world has evolved and life has picked up pace, there's a new focus. Short term success has become more important than long term goals. Earning loyal, life-time customers suddenly isn't as important as how many dollars’ worth of products were sold to them last week. We set out to change all that. At Benefits by Design, our mission is simple: Our team has one standard -- Excellence in all we do. Our team has one goal -- Your total satisfaction. We are not a national “e” Online health insurance web site or a busy call center where you wait endlessly in a queue for someone to speak with. At Benefits By Design we are all knowledgeable licensed, marketplace exchange certified agents who work actively and exclusively as your advocates. Our only job is to find the best matched, least expensive insurance coverage that fits your needs. We are your professional partner to help solve problems, untangle red tape, and answer all your questions. We're never in a hurry because we're here to serve your needs first. Our experienced team is built on integrity and expertise. Nothing else is tolerated. Our customers deserve nothing less. Period. Please contact Benefits by Design. Experience the difference an advocate can make for you.
Our Big Difference
Meet the Team!
President, Benefits By Design, Inc. 2007
Host – America’s Healthcare Advocate Radio Show
Vice President & Director of Marketing
Licensed Agent - Broker
Licensed Agent - Broker
Group Benefit Consultant
Media Communications Director
Customer Service Representative
Customer Service Rep.
Cary founded Benefits by Design in 1998, and built it, one client at a time, with a philosophy that if you take care of your customer, success will follow. Dedicated to finding affordable health insurance solutions for small businesses and individuals, the agency has since grown to include group/employer, self-funded and partially self-funded insurance and more than 1,800 individual clients and 100 small businesses.
Cary is also host of the nationally syndicated radio show, America’s Healthcare Advocate. A dynamic and engaging host, Cary’s dedication to myth-busting and ability to separate fact from fiction built his reputation as a respected voice of authority on health policy issues. America’s Healthcare Advocate resonates with a growing audience of listeners eager to sort through the hype and red tape and empower themselves to take control of their health and health care options. Read more about Cary Hall.
Interested in a speaking engagement? Cary is a sought-after public speaker for his well-informed expertise on insurance trends and health policy. Contact Cary to speak at your organization’s next event.
Lori heads operations, management and marketing of Benefits By Design and The HIA Radio Network, as well as oversight and management of finances for both companies. Her experience includes paralegal work and leadership of marketing and advertising for a major corporation
A man with many talents who can wear lots of hats, Scott has been producing the HIA Radio Show for several years and with over 25 years of professional service to the community, he brings a wealth of knowledge to the BBDI team. Licensed in life and health in both Kansas and Missouri, Scott can take clients through the process of creating a plan that works just for them with ease. Scott and his wife Christen reside in the Lakewood Community of Lee’s Summit with their two sons, Jacob and Christopher
John started his career in the insurance industry in Wichita, Kansas where he worked in two different agencies selling life insurance, helping his team with investments, and recruiting new people with an interest in selling insurance and training them on different teams so they could become licensed and start selling. In 1995, John and his wife Karen moved to Overland Park, and John worked in a well-established agency marketing individual and group health, life insurance, Medicare supplements and other Medicare plans, dental and vision plans, long term care and annuities. In about a year he advanced to vice president of sales and marketing.
John loves being able to help people understand how the insurance products actually work and what the benefits are. In some policies, it’s very difficult for people to understand some of the technical terms and that’s where John excels. “This is one reason I like being associated with Benefits By Design,” says John. “I can explain to my clients what products will actually work best for them based on their current situation.”
Joyce is licensed in health/accident and life insurance and is also the office manager for Benefits By Design. Joyce is the Media Communications Director for the HIA Radio Network. Her background includes over 25 years of broadcast experience.
Marie Mason is our customer service representative for Benefits By Design. She has been with BBDI for a year. She is also studying for her RN license. Marie is a great addition to our team!
Cathy is the Group Benefit Consultant and Broker for Benefits by Design. She is a licensed Health & Life Insurance Producer in both Missouri and Kansas. She assists businesses of all sizes with their insurance needs under Cary Hall, president of Benefits by Design. Prior to joining the team, Cathy has 25 years’ experience providing excellent customer service to federal employees and retirees. After retiring in 2016, she brought her vast knowledge, expertise, and caring spirit to Benefits by Design to provide the same great service to our clients.
Brittney Cline comes to us from Millcreek, Utah. There she was a Customer Service Representative she provided customers with product information and calmed angry callers. She is a great asset to Benefits By Design.